Add notes to multiple assets on a ticket
I have several customers that are rent-to-own businesses and I handle all of their TV, PC, game console, tablet and phone repairs. Right now I have to create a ticket for every single item just to add notes and track my progress on each device. I would like to be able to create a single ticket for all devices. The ability to add notes to each asset attached to a ticket would allow me, and my customer, to track progress on all devices from a single ticket. Is there any way to do this now?
2
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Ted harvey
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