Add Default Ticket IssueType Drop Down to the Asset Type Screen
It would be extremely helpful if you could choose the set the default Ticket Type on the Asset Screen, so when you created a new Ticket from the Asset Screen you wouldn't have to select the Issue Type since it could already be known.
For example, if I have an issue type of iPhone Repair and the Asset Type was iPhone then I know that when I create a Ticket for an iPhone Asset the issue type on the ticket will be iPhone Repair.
This could be easily accomplished by adding Default Issue Type drop down list on the Asset Type Screen when a particular Asset is selected.
Thank you.
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Steven Quarles
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