VOID Invoice + Line Items + Payment TOGETHER and Add Void STAMP
We had a situation where an inventory item was purchased and returned the same day for a purchase of a different inventory item (different price). The customer paid by credit card, so we had to perform a Void on their payment (since refunds only work after 24 hours - after the payment posts). Performing a Void only voids the payment, but leaves the invoice open with items still unpaid. We don't want to "delete" the invoice, because the transaction /did/ occur. We need a way to Void out the invoice we made with the voided payment, for audit purposes.
The way this would make sense is a "Void" button on the Invoice, instead of just the payment. Clicking this button would void the payment, cancel/change quantities of line items to 0 (so it restocks any inventory items), and add a VOID stamp on the invoice for our records.
Ryan (CTO, Pinellas Computers)
shared this idea
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Anonymous commented
I AGREE WITH THIS