Dashboard Timeout
As a new user we setup a flatscreen TV for our dashboard, but we also have user timeouts set to 1 minute. This timeout also interacts with the dashboard and yet what we really need is for this to be available consistently and also with an auto refresh built in so we have to do little direct interaction with it during the day.
As previously mentioned it would be good to allow customisation of what detail we can see on each ticket as some users want contact details and some don't. For us we prefer the old dashboard as it shows contact numbers for our tickets at a glance.
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Phil Barnfield
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Phil Barnfield
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deffo!