Customer Tab: ability to add a shipping address and tag for that address in the invoice template.

Invoice Template: a tag for the payment terms that is linked to the customer.

Ticket: customize priorities. Ticket Queues

Leads: We'd like to have the email reader be able to assign a ticket a status, or a queue in the future

Inventory: A place for Van inventory, just so that there's a spot to see that the store may not have it but its in one of our outgoing vans. Looked at (big Chain, but it's more involved then what we need)