Have a prompt column on Logistics to remind to order in important parts/inventory
We have our boss approve of part ordering for customers and there's no reminder button column to remind him to order the part in if its need a.s.a.p.
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Jordan Kendall
shared this idea
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Michael Leone
commented
Hey Jordan! I am the boss of my store and we have a similar system. We solved it by adding a ticket status "Approve order" (or you could use "Order part") and then on the bosses ticket list, make sure this status is being shown (we use custom "Saved searches" for different staffs ticket lists to make sure each staff member sees the status types that they need to only). The boss just has to keen an eye out for any jobs that pop up on the ticket list with status "Approve order"