Enable an SMS updates for secondary "Assigned" contact on a ticket
When doing phone repairs, it seems fairly obvious that we won't be able to SMS updates to the owner (in most cases anyway)....
So if Bob books in his phone and his wife Jane is set as the "Assigned Contact", why does the SMS field vanish from the Ticket Comment area?! Crazy! :P
Please fix this so that SMS comments can be sent to "Assigned Contact".
3
votes
Michael Leone
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