Automatic Printing for Specific Ticket Types
Would be great if we could select a set of Ticket Types or Custom Ticket Types to have automatically print.
i.e. We do a lot of Helpdesk (remote) jobs which we have no need to print ticket receipts. But for jobs that come into the Workshop we would give a ticket receipt. Although it is very easy to forget to print one.
12
votes

-
Geoff commented
I use ticket labels, which works great for in-shop stuff, but pretty useless for on-site and remote support tickets. I would love to be able to suppress automatic label printing for those tickets.