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Use customers Drivers License or ID card to add "new customer". · declined
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Add "Sort by" option to New Filters
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Canned Responses by Security Groupe
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Watchman Monitoring date and time of alert
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ID Verification for Payment by Check · under review
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Add canned responses for contracts
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create the ability to "bold" or add color to word(s) in a canned response.
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Average In-Shop Ticket Age Report · completed
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Provide a way to backup ticket data · completed
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Option to mark Restricted Access Tickets
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API Web Hooks · completed
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Require Ticket Type · completed
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Make template cells in ticket_public_comment and assets editable.
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AWS billing integrations -
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Button to add new data to drop down boxes fields
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Create a Client Option... · under review
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more data retention · completed
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Add csv or print to pdf to all ticket lists invoices estimates and leads. · under review
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Change history for custom fields
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Due Date emails