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Ticket list color options
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Dashboard Revamp, more suggestions · completed
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Contact form and response system
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Add Ticket Type Self Service to ticket automation
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Developer Access, Programmer access mode
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Global Admin discrete / incognito mode ( to hide business info form plain view)
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We are constructing canned responses of tasks that we perform in order to minimize typing by our field technicians. Having canned response
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Improve Supply Chain Features - Calculate Desired Stock Level and Reorder Levels
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Import FreshBooks data · declined
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Automated E-Mail or Text Messages for Ticket Changes
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Custom Asset and Customer Labels · completed
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Categories - Better list for Canned Responses
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Api pagination information
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MORE Automatic Comments inside Tickets - ALL Actions/Events need an Audit Trail
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customer purchase in mobile app
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Custom field type as spreadsheet
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Allow to add the last 1 or 2 ticket entries to an email response to include context
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No reload when changing data
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Please Organize Custom Fields · planned
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Linking the invoice/estimate replies to the ticket - Centralize all communication to the ticket