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  • Articles (85)
  • Ideas (315)

    1. monthly sales report

    2. Add attachments to responses on Ticket Updates

    3. Streamline adding Canned responses

    4. Include the linked ticket number in the "Invoice Line Items" export CSV file

    5. Asset data base

    6. Integrate with MobileSentrix.com because...

    7. Integration with LogMeIn Rescue Remote Support Software  ·  under review

    8. Allow SLA without Due Date - Response Time Only

    9. Search Ticket Field  ·  completed

    10. Integrate with Etilize and Real-Time Distribution Feeds

    11. Improve some of the older features  ·  completed

    12. Signature and terms app  ·  completed

    13. Outbound CID call tracking  ·  under review

    14. Allow the customization of the customer fields to be added in the POS Module.

    15. Add change history to the security group permission section

    16. canned responses bug  ·  completed

    17. Integration with Livedrive.com

    18. Add a Mail or Response Icon to Leads  ·  under review

    19. Allow us to enter appointment time tag as canned response to confirm my appointments!

    20. Cursor

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